Orders processed before 11 AM PST / 2 PM EST will typically ship the same day. Orders processed after this time will ship the next business day. Please note that we do not process or ship orders on weekends or holidays.

Currently, we only ship within the United States, including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time.

We do not ship to military addresses (APO, FPO, DPO) or U.S. protectorates such as Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, and American Samoa.

We offer the following shipping methods:

• Express: 2–3 business days
• Standard: 5–7 business days

"Day one" is the day after your order is promised to ship.

Yes, we ship to PO Boxes via USPS. However, PO Box addresses are not eligible for expedited shipping options.

If your package is lost or damaged during shipping, please contact us at support@vervazi.com within 14 days of delivery. We will investigate and work with the carrier to resolve the issue or provide a form of refund.

During peak times like Black Friday, Cyber Monday, and the holiday season (December 12–25), delivery times may be delayed, and we cannot guarantee the usual shipping speed. We appreciate your understanding and patience during these busy periods.

We accept returns within 14 days of the delivery date for items that are unopened, sealed, and in their original condition. For detailed information, please see our Return Policy.

To request a return, please use our return portal or contact our support team at support@vervazi.com. You will be provided with a return shipping label, and applicable fees will be deducted from your refund.

Yes, discovery sets, sale items, and gift cards are final sale and cannot be returned or refunded. Exceptions can be applied to proven lost or damaged items.

Once we receive your returned item, please allow 5–7 business days for processing.

Each of our fragrances is crafted with high-quality ingredients, which are listed on the product page. We also maintain our own banned ingredient list inspired by clean fragrance programs at Sephora and Credo beauty. If you have any specific concerns, feel free to reach out to our support team.

Yes, Vervazi is proud to offer cruelty-free fragrances, and many of our products are also vegan. Check the product details for specific information.

Our fragrances last 8+ hours, depending on the scent and your skin type. We recommend applying to pulse points for maximum longevity.

Yes, we offer discovery sets so you can explore our scents before committing to a full-size bottle. These sets are final sale but credit applies towards full size purchase.

Each fragrance on our site includes detailed scent notes and descriptions to help you find the perfect match. If you're unsure, we recommend starting with a discovery set.

Vervazi fragrances are for everyone. We don't label our scents as masculine or feminine — fragrance is personal expression, not a gender. Our founder grew up wearing his father's scents and carries that philosophy into every bottle. Whether it's Truth or Radiance, wear what resonates with you. The Discovery Set is a great way to find your match.

We deliver luxury-quality fragrance at a more accessible price point. Our scents are crafted with the same caliber of ingredients as brands like Tom Ford and Maison Margiela, lasting 8+ hours on skin. What sets Vervazi apart is our affirmation-driven approach — every fragrance is paired with a scripture and affirmation that's printed directly on the packaging, turning your daily routine into a moment of intention and self-affirmation. Combined with our clean ingredient standard (stricter than Sephora's Clean program), you get luxury quality with purpose.

Creating an account is easy! Simply click on the "Sign Up" link at the top of our website and fill out the required information.

If you've forgotten your password, click the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password.

Yes, you can update your account information, including your shipping address, by logging into your account and going to the "Account Details" section.

If you wish to close your account, please contact us at support@vervazi.com, and we'll assist you with the process.

You can purchase Vervazi gift cards directly from our website. Simply select the amount and add it to your cart.

Gift cards can be redeemed at checkout. Enter the gift card code in the designated field, and the value will be applied to your order.

No, gift cards are final sale and cannot be returned or exchanged.

Unless specified, only one discount code can be applied per order. Be sure to choose the code that gives you the best savings!

No, sale items are considered final sale and are not eligible for returns or refunds.

At this time, we do not offer specific student or military discounts, but keep an eye out for promotions and special offers!

You can reach our customer support team by emailing us at support@vervazi.com. We aim to respond to all inquiries within 24–48 hours.

Our customer support team is available Monday through Friday, from 9 AM to 5 PM (EST).

We strive to respond to all customer inquiries within 24–48 hours during business days.